Shipping Policy
We aim to deliver your orders in a timely and safe manner.
Shipping Coverage
We currently ship across India through trusted logistics partners.
Timeline
Orders are typically processed within 1–2 business days and delivered within 3–7 business days, depending on location and logistics availability. Delivery timelines may vary during peak periods or due to unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) will be clearly mentioned at checkout.
- Free shipping offers may be available from time to time.
Order Tracking
Once shipped, tracking details will be shared via email or SMS.
Return & Refund Policy
Due to the nature of baby food products, we follow strict hygiene and safety standards.
Returns
We do not accept returns on opened or used products.
Returns or replacements may be considered only if:
- You receive a damaged product
- You received an incorrect item
Such issues must be reported within 48 hours of delivery, along with clear photos.
Refunds
If approved, refunds will be processed to the original payment method within 7–10 business days.
Cancellations
Orders can only be cancelled before dispatch. Once shipped, cancellations are not permitted
Disclaimer
Nibsy products are not intended to diagnose, treat, cure, or prevent any disease.
Nibsy products are intended to support complementary feeding for babies 6 months and older, as part of a balanced diet.
- Individual feeding needs may vary
- Parents are encouraged to follow pediatric guidance
- Always check ingredients before introducing new foods
Nibsy does not provide medical advice.
Grievance & Contact Information
If you have questions or concerns regarding your order or our policies, please contact us:
📧 Email: connect@nibsy.in
🏢 Company: Masti Munch Pvt. Ltd.
We aim to respond within 30 business days, in line with Indian IT Rules. Masti Munch Pvt. Ltd.