Privacy Ploicy
At Nibsy brand by Masti Munch Pvt Ltd, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard information when you visit or make a purchase from www.nibsy.in.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you interact with our website, we may collect the following information:
A. Personal & Order Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Order details and purchase history
Payment information is processed securely through third-party payment gateways. Nibsy(Masti Munch Pvt Ltd) does not store or have access to your card or payment details.
B. Device & Usage Information
- IP address
- Browser type
- Time zone
- Cookies and usage data
This information is collected through cookies and analytics tools to help us improve our website experience.
2. How We Use Your Information
We use the information collected to:
- Process and fulfil orders
- Provide order updates, invoices and customer support
- Improve our website, products and services
- Communicate important updates related to your orders or account
- Share promotional communication only if you have opted in
Legal Basis for Processing
We process personal data based on:
- Your consent
- Fulfilment of a purchase or service request
- Compliance with legal and regulatory obligations
- Legitimate business interests such as improving our services
Sharing of Information
Your information may be shared with trusted third-party service providers, including:
- Payment gateways
- Logistics and delivery partners
- Website hosting providers
- Analytics and marketing tools
These partners are required to handle your data responsibly and only for the intended purpose. We may also disclose information if required by law.
Cookies & Tracking Technologies
We use cookies to:
- Enable website functionality
- Analyse site traffic and performance
- Improve user experience
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
Data Security
We take reasonable and appropriate measures to protect your personal information, including:
- Secure servers
- Encrypted transactions
- Restricted access to sensitive data
While we strive to protect your information, no method of transmission over the internet is completely secure.
Data Retention
We retain personal and order information only for as long as necessary to:
- Fulfil legal and regulatory requirements
- Maintain business records
- Improve our services
You may request deletion of your data, subject to applicable legal obligations.
Your Rights
You have the right to:
- Access your personal information
- Request correction or updates
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, please contact us at connect@nibsy.in.
Marketing Communication
If you choose to receive updates from us, you may unsubscribe at any time by using the link provided in our emails or by contacting us directly.
Children’s Privacy
Our website is intended for use by parents and guardians. We do not knowingly collect personal information from children under the age of 18.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.
Grievance & Contact Information
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: connect@nibsy.in
Company Name: Masti Munch Pvt. Ltd.
We aim to respond to all queries within a reasonable timeframe.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India.